CORONAVIRUS (COVID-19) ONLINE REFERRAL

We are testing everyone in Canterbury with Covid-19 symptoms for free. Once you have completed the assessment, our clinician will be in contact with you by phone on the same-day or the next day to provide you with the most appropriate recommendation and arrange for testing if indicated. We are doing this at our WeCare Wigram site (see location)

 

HOW IT WORKS

1. Online Assessment

Based on Ministry of Health guidelines,
we’ve prepared an online assessment
to help us determine if you need a test.
The assessment should take less
than two minutes.

2. Speak to Clinician

Our clinician will contact you by phone
on the same-day or the next day and
go through your  symptoms and risk
factors and discuss the best way forward.

3. COVID swab

If indicated you will be asked to come in for
assessment/testing or be referred to the
Community Testing Centre. Results will
be available to you in  24-48 hours

WHAT TO KNOW ABOUT COVID-19

Novel Coronavirus causes respiratory illness and is spreading rapidly around the world. Symptoms include fever, temporary loss of smell, cough, sore throat, and shortness of breaths. While many can remain asymptomatic or experience only mild symptoms, some can develop serious complications such as pneumonia, which can be life threatening. Many of the people who experience serious complications are older or have high risk comorbidities, such as diabetes, heart disease and lung disease. See Vulnerable People.

WHAT HAPPENS AFTER COVID SWAB?

The results of your COVID-19 swab are usually available 24-48 hours after the swab is taken. If the result is positive, you will be contacted by Community & Public Health and they will begin contact tracing to try to establish a connection with an existing known infected person. If the result is negative, you will be contacted by the staff at the location where your swab was taken.

HOW CAN I PROTECT, ME, MY WHANAU, COMMUNITY

KNOW WHEN TO STAY HOME

Staying at home if you’re sick is still the best thing you can do to stop any future spread of COVID-19.

KEEP TRACK OF WHERE YOU’VE BEEN

Fast and effective contact tracing is one way we can all work together to prevent any further spread of COVID-19 in New Zealand.

WASH HANDS FREQUENTLY

Use soap and wash for at least 20 seconds. Then dry. Don’t touch your eyes, nose or mouth if your hands are not clean. If soap is not available use a hand sanitiser containing at least 60% alcohol

COUGH OR SNEEZE INTO YOUR ELBOW

Coughing or sneezing into your elbow catches the droplets and stops them getting onto your hands. Dispose of tissues carefully and wash your hands.

CLEANING SURFACES

Clean frequently-used surfaces including phones, remote controls, light switches, and door knobs with a disinfecting solution regularly.

LOOKING AFTER OTHERS

Kindness will go a long way to getting others through COVID-19. Check on your vulnerable people, whanau and friends over the phone, to make sure they have everything they need.

If you are concerned about possible COVID-19 symptoms, isolate yourself from others and consider using our online assessment for advice on what to do next.

FAQ

Symptoms of COVID-19 are similar to a range of other illnesses such as cold and flu and having these symptoms does not necessarily mean that you have COVID-19. Symptoms include:

  • sore throat
  • sneezing and runny nose
  • temporary loss of smell
  • fever
  • coughing
  • difficulty breathing.

The scientific evidence confirms that COVID-19 is spread by droplets. This means that when an infected person coughs, sneezes or talks, they may generate droplets containing the virus. These droplets are too large to stay in the air for long, so they quickly settle on surrounding surfaces.

First we need to determine if you fit the Case Definition for testing. Ministry does not recommend testing asymptomatic patients. If you do have symptoms it is important to self-quarantine to avoid potentially spreading the virus to others, then consider taking our online assessment as a first step to be referred for a test.

It is important to note that the coronavirus, like all viruses, is not treated with an antibiotic. There is no specific drug or vaccination that is effective for the novel coronavirus at this time, but there are studies happening throughout the world to find effective treatments.

If over the following days and weeks you feel you are not coping, it’s important to seek help and professional support.

For support with grief, anxiety, distress or mental wellbeing, you can also call or text the ‘Need to talk?’ service on 1737. This service is free, available 24 hours a day, 7 days a week and gives you the chance to talk it through with a trained counsellor. Alternatively you can talk to our Clinician via the Virtual Doctor

Please refer to Ministry of Health Website or COVID-19 Government Website for more info and updates.

You can now pay your account online.

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