Contact Us

Whether you have an enquiry, wish to provide us feedback or make a complaint, we’re able to help. We aim to respond within 2-3 business days. 

Please phone us if your enquiry is urgent.

In an emergency phone 111

Clinical Query - Urgent & Routine

Urgent Clinical Virtual Care: request using button below - available Mon-Fri for just $25 - same day if received before 3pm

Routine Clinical Queries: send query using button below - allow up to 5 working days


03 349 8613 

*Please note our call centre hours are 8am to 5pm Monday to Friday


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